Avrial Evans
6608 Adobe Circle
The Colony TX 75056
(214)664-0835
avrialevans@gmail.com
Date 10/09/2017
Ms. Sharon Mosley
Customer Service Manager
AT&T
1681 N Central Expy #450,
McKinney, TX 75070
Re: Customer Service Representative Opening (Ref. ID: CSR512- Colorado Springs)
Dear Ms. West:
I was excited to see your opening position for a customer service manager, and I would be delighted to come in for an interview.
My background aligns with this position to bother internal and external within both retail and call-center environments. In these positions, I demonstrated the ability to resolve a diversity of issues and complaints (such as billing, payments, disputes, service interruptions or cutoffs, repair technician delays/no-shows and equipment malfunctions, inventory, arrangements, credit evaluations, escalations and other etc…). While working to meet and exceed high call-volumes between 50 to 110 calls per day.
In addition to my experience, I gained considerable customer service skills in leadership and finished with a GPA of 3.8 while finishing up an internships job at an advance acceptable exception to Human Resource.
I am confident that I can present you the customer service, communication and problem-solving skills you are seeking. Feel free to call me at 214-664-0835 (home) or 972-469-1025 (cell) to arrange an interview. Thank you for your time! I look forward to learning more about this opportunity!
Please see the supported resume for details of my experience and education.
Sincerely,
Avrial Evans
Avrial Evans 